DhiLearn Academy
Last Updated: June 20, 2025
Dhi Learn Academy (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our online course selling application and services (“App” or “Service”).
By accessing or using our App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our App.
Dhi Learn Academy is owned and operated by Dhi Learn Academy, and its official website is https://dhilearnacademy.org.
1. Information We Collect
We collect various types of information from and about you when you use our App, including:
a. Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, password, and potentially your phone number.
- Profile Information: You may choose to provide additional information for your profile, such as a profile picture, educational background, or professional experience.
- Payment Information: When you purchase a course, your payment information (e.g., credit card details, billing address) is collected and processed by our third-party payment processors. We do not directly store your sensitive payment card details on our servers.
- Communications: When you communicate with us through email, customer support, or other means, we collect the content of your communications and any information you provide.
- Course Content: Any notes, submissions, quizzes, or discussions you participate in within a course may be collected.
b. Information Collected Automatically
- Usage Data: We automatically collect information about your interactions with the App, such as the courses you view, the pages you visit, the features you use, the time spent on the App, and the dates and times of your access.
- Device Information: We collect information about the device you use to access our App, including your IP address, browser type, operating system, unique device identifiers, and mobile network information.
- Log Data: Our servers automatically record information that your browser sends whenever you visit our App. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our App and hold certain information. These technologies help us remember your preferences, understand how you use the App, and improve your user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and Maintain the App: To operate, deliver, maintain, and improve our services, including providing access to courses and managing your account.
- Process Transactions: To process your course purchases and send you related confirmations and invoices.
- Personalize Your Experience: To tailor course recommendations, content, and features based on your learning interests and history.
- Communicate with You: To send you updates, security alerts, support messages, administrative notices, and promotional materials related to Dhi Learn Academy. You can opt out of promotional communications.
- Improve Our Services: To understand how users interact with our App, troubleshoot problems, perform data analysis, testing, research, and for statistical purposes to enhance our courses and overall service.
- Ensure Security: To detect, prevent, and address technical issues, fraud, and unauthorized access or use of our App.
- Comply with Legal Obligations: To fulfill our legal and regulatory requirements.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- With Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf (e.g., payment processing, hosting, analytics, customer support). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, or that of our users or the public.
- Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred to a successor entity.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or other purposes.
4. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal information, subject to certain exceptions.
- Object/Restrict Processing: Object to or request restriction of the processing of your personal information.
- Data Portability: Request that we transfer your personal information to another organization or directly to you, under certain conditions.
- Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.
6. Cookies and Tracking Technologies
As mentioned, we use cookies and similar technologies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.
7. Third-Party Links
Our App may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.